AVAYA IP Office Soft Console. Quick Reference Guide. Answer a Call. ♢ Press ENTER or click the Answer icon on the toolbar. ♢ If you are already on another call. Installing Avaya IP Office™ Platform SoftConsole. Page 2. EN-S Issue 08e (27 October ). IP Office™ Platform Comments on this. receptionist softconsole. Operator Console. IP Office SoftConsole User Guide · IP Office SoftConsole Install · IP Office SoftConsole Use
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We are set up for collaborating with you with screen sharing and Web Sofftconsole. Please provide additional details. This functionality is only available to customers and partners who are logged in. The more exact the phrases are to the actual title or string of text in a document, the better the results. It also provides login options for back-up operator PCs.
It can be purchased with the Receptionist user license. To validate this, use the https: If you do not have access to this Sold To, contact your Company Administrator. Enclose exact words or phrases in double quotes. Please sign in now or Register using the Register Now!
Technical Solution Search Enter. Avaya recommends using phones that support Auto Answer. Select Avaya Learning Navigator 3. This link should take you directly odfice the selected product training page once you have provided your Avaya Learning login credentials. SoftConsole can be minimized in the Windows system tray when not in use, but will pop up on the screen when a call is received.
You’ll also find a troubleshooting area to query on these solutions for the product you’ve selected. Answering calls Making outgoing calls Supervised and unsupervised transfers Transfer calls to voicemail Hold and park calls Monitoring queues and answering queue calls Using and viewing conference rooms Conferencing held calls Adding users to a conference Adding text to a call Door release Intrude Sending text messages Paging Recording calls Sending email Using dial pad Multiple language support, users can select language Maximum of 4 SoftConole Receptionist Licenses per IPV2.
Sound and media files can pi associated with calls. Would you like to chat with one of our Support Agents? If you do not have access to a Sold To, contact your Company Administrator. Your Company Administrator is reviewing your request in order to approve your login. Serial Number can not be same.
Avaya IP Office SoftConsole
SoftConsole supports the following features: You can also display documents by selecting a specific document type Latest Product Documents There are no results available right now. Make a hardware warranty claim is only available to Avaya SSO users who are logged in and have Sold To’s associated to their login. You are now leaving Avaya Support and entering the Avaya Learning website.
As the communication is done over port 80 or same port used for HTTPthere are no issues with firewall traversal. However, you may also access any Avaya Learning page by doing the following: Search within a Product Document Type Enter.
If this feature is used, the PC requires a sound card and speakers. You will receive a confirmation email upon approval.
Videos and Tips on using the Avaya Support Website can be found here. However, you can open Service Requests now by accessing the “Service Requests” tab. The WebSocket protocol is bidirectional between the client and the server.
Technical Solutions There are no results available right now.
Use the Support by Product short-cut at the top of each page, and select your product and release to find the latest Product and Support Notices, the latest and top documentation, latest downloads, and the Top Solutions that agents are using to close customer tickets. To validate your profile, use the https: On this page, you will find the top Knowledge Solution Articles authored by Avaya Associates to solve technical issues.
Your support registration has been received and is in the approval process.
Avaya Support – Products – IP Office SoftConsole
Distributor functionality is only available to Employees or to Avaya Distributors who are logged on and have Sold To’s associated to their login. Yes No Ask Me Later. Find the latest product documents, product notices and product manuals sofftconsole the Product and Release you’ve selected.
Latest Release Notes There are no results available right now. Technical Solutions Recommended Solutions There are no results available right now. Download Search Describe the softconsolle SoftConsole provides enterprise receptionists and operators with call information and call actions to simplify call handling and instant messaging. In a hosted environment, WebSocket communication provides security. With SoftConsole, users see the status of other users and adjust basic telephony settings of other users, such as forwarding numbers.
Ava and Web Chat functionality sftconsole only available to customers and partners who are logged in and have an active maintenance agreement. Community Support Forum DevConnect. Users can use instant messaging features provided by Avaya one-X Portal, if available.